If you are not satisfied with your purchase, you may return the item on terms stated below, free of charge if you are in Sweden.
Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation within twelve days of your receipt of the item. Your order may be refunded conditioned that the terms stated herein are met in full. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item. Stig Percy offers free exchange shipping within the EU, for exchanges please contact email@example.com.
Refunds will be issued in the form of a bank transfer. Please provide full bank information on the Return Authorization Slip. Please note that we do not refund return shipping charges.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods or if you are in the EU, use the free pre-payed postal slip attached to your delivery.
Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, and such default has been approved by us. A refund will be made within ten working days.
For returns please contact: firstname.lastname@example.org
Stig Percy is not responsible for delays in shipping or delivery due to an event of Force Majeure.
“Event of Force Majeure” means an event beyond the control of the Authority and the Operator, which prevents a Party from complying with any of its obligations under this Contract, including but not limited to:
1.1.1 act of God (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods);
1.1.2 war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;
1.1.3 rebellion, revolution, insurrection, or military or usurped power, or civil war;
1.1.4 contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly;
1.1.5 riot, commotion, strikes, go slows, lock outs or disorder, unless solely restricted to employees of the Supplier or of his Subcontractors; or
1.1.6 acts or threats of terrorism.
Stig Percy does not assume neither responsibility for reimbursement nor compensation in the event that a return package is lost, stolen or mishandled. We reserve the right to refuse return of any merchandise that does not meet the above return requirements at Stig Percy´s sole discretion.
Please contact our customer care immediately the item shipped to you is proven not to be in accordance to our production terms. Should you receive an item that is not in perfect condition please contact customer care immediately.